A word from the CEO

Overall, 2023 was a good year for the electronics contract manufacturing market, although increased inventory levels were a common problem that maintained price pressure. In early 2023, also Incap’s largest customer for the Indian factory announced that their stock level had become too high and that they had to reduce their orders. The full impact of the decreased volumes of the Indian factory was only visible in the last months of the year. At other factories, production volumes increased.

In 2023, our revenue decreased 16% year on year and amounted to EUR 221.6 million. Excluding sales to our largest customer, our revenue grew 35% year on year and also excluding the impact of the Pennatronics acquisition, the growth was 17%. The increase in revenue was boosted by all other Incap’s units in Europe, effective sales work to existing and new customers, and the successful acquisition in the US.

Although our profitability was affected by the lower utilisation ratio of our factory in India, we were able to quickly adjust our cost level and to keep our own inventories on a healthy level. Our EBIT in 2023 was EUR 28.2 million or 12.7% of revenue, which we think is an indication of our strong operating model and agility.

When it comes to sustainability, we want to be a forerunner in the industry and invested in sustainable development at all our factories. We supplemented our corporate responsibility programme by defining more detailed targets for previously selected key figures. In the autumn, we conducted a Group-wide employee engagement survey for the first time and launched a double materiality assessment. We prepared for the new CSRD reporting requirements by, for instance, extending our CO2 reporting. We see that the standardised reporting requirements contribute to the positive development we are committed to.

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Otto Pukk,
President and CEO of Incap  Corporation

Otto Pukk Incap
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Sustainability at Incap

As a globally operating electronics manufacturing services company and a growing organisation, sustainable operations are a must in achieving our goals. Acting in a responsible and trustful way is an integral part of our mission, strategy and operations. We are committed to actively promoting sustainable development to ensure that we will continue to be the trusted partner in our industry and to meet the increasing expectations of all our stakeholders also in the future.

Our most important stakeholders are our personnel, customers, suppliers, our current owners and potential investors as well as local communities.

OUR CORPORATE RESPONSIBILITY FOCUS

We support sustainable development and strive to increase the positive impact of our operations – our handprint – and reduce our negative footprint through systematic development work focused on the most material themes. Those economic, social and environmental themes are defined through a materiality analysis involving key stakeholders – employees, customers and investors. Based on the selected themes we have defined our sustainability targets and indicators for monitoring them. The development of sustainability will be promoted as defined in our sustainability programme.
Incap’s sustainability programme
SOCIAL
KEY THEMES

→ Ethical practices, fair treatment and equal opportunities

→ Health, safety and well-being of employees

→ Training and development opportunities, family-friendliness

→ Supporting local societies

GRI TOPICS

→ GRI 401: Employment
→ GRI 402: Labour/management relations
→ GRI 403: Occupational health and safety
→ GRI 404: Training and education
→ GRI 405: Diversity and equal opportunity
→ GRI 406: Non-discrimination
→ GRI 408: Child labour

KPIs

→ Employees covered by certified OHS management system
→ Number of work-related injuries
→ New employees hires, employee turnover
→ Ratio of salary of women to men
→ Training days per employee

TARGETS

→ Zero injuries

ENVIRONMENTAL
KEY THEMES

→ Management of waste and hazardous materials
→ Energy efficiency and carbon dioxide emissions

GRI TOPICS

→ GRI 302 : Energy
→ GRI 305 : Emissions
→ GRI 306 : Waste
→ GRI 307: Environmental compliance

KPIs

→ Energy consumption
→ Energy intensity
→ Amount of waste
→ Recycling rate
→ Number of environmental non-compliance cases

TARGETS

ECONOMIC
KEY THEMES

→ A growing business partner
→ Anti-competitive behaviour and anti-corruption

GRI TOPICS

→ GRI 201: Economic performance
→ GRI 205: Anti-corruption
→ GRI 206: Anti-competitive behaviour

KPIs

→ Revenue growth, profitability, earnings per share
→ Operating expenses, employee expenses, taxes
→ Number of incidents of corruption or anti-competitive behaviour

TARGETS

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OUR CORPORATE RESPONSIBILITY FOCUS

Social responsibility

Social responsibility is at the heart of Incap’s corporate culture and strategy. Our employees are our most important asset and by investing in them we ensure our competitiveness now and in the future. We invest in skills development, cooperation and well-being and expect fair and ethical behaviour towards all. We believe that providing equal opportunities is a prerequisite for success now and in the future. We also want to actively promote sustainable development in our local communities.
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Environmental responsibility

Incap contributes to sustainable development by improving the efficiency of its production and by considering all environmental impacts of its operations and striving to minimise them. The most important thing we can influence is the efficient use of resources and materials. The most significant environmental impacts of our activities are carbon dioxide emissions from energy consumption and waste from production. Continuous improvement is based on continuous identification, measurement and reporting of environmental impacts.
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Economic responsibility

Incap’s economic responsibility is based on solid growth ambitions and good financial performance. Our aim is to be a sustainable growing business partner for our customers and suppliers. With a sustainable financial performance, we aim to provide our personnel stable job opportunities and create value for our investors. ​As a growing and profitable business, we are in a good position to meet the expectations of all our shareholders. As such, economic responsibility forms the basis for us to consider the environmental and social responsibility aspects of our operations.
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