We aim at building strategic partnership with our customers and long-term relationship with our employees. We achieve this by
- Having a very strong focus on quality and productivity
- Valuing time to market – always excelling in OTD
- Offering a very flexible operations model
- Having a proactive work culture
- Maintaining highest level of ethics
- Being an equal-opportunity employer.
Incap is committed to quality, excellence and performance. We work towards exceeding customer expectations at every stage. We consider process control as the key to achieve high product reliability.
Our quality model includes Data Collection, Pareto Analysis and Fish Bone Analysis – all followed by the implementation of the corrective and preventive actions.
We initiate and drive continuous improvement across the organization through Kaizen and Small Group Activity Method in order to maximize the yield and productivity. In addition, we drive the supplier development through supplier audits and supplier corrective action request (SCAR).
- International quality management system ISO 9001
- Environmental management system ISO 14001
- Occupational health and safety management system ISO 45001:2018 (Estonia and Slovakia)
- Certificate for manufacturing medical devices according to quality management system ISO 13485 (Estonia, UK and Slovakia)
- Automotive industry quality management system IATF 16949:2016
Incap also has a Group Policy concerning Conflict Minerals.
Incap is headquartered in Helsinki, Finland.
Manufacturing units are located in Estonia (Kuressaare), India (Tumkur, Bangalore), UK (Newcastle-under-Lyme) and Slovakia (Námestovo). All factories have ISO9001 quality systems and ISO 14001 environmental systems.
Incap’s unit in Hong Kong is supporting global sourcing services to all facilities, ensuring competitive BOM costs and logistics solutions. Auditing key suppliers to ensure the Incap commitment to Quality and Ethics is upheld.
FROM MULTI-BRANCH COMPANY TO STREAMLINED EMS PROVIDER
The roots of Incap go back in history all the way to 1985, when the company was registered into trade register with the name Teknoinvest. The company named “Incap” was born in 1992 through the merger of three development companies operating in various industries. The company was then developed further to a contract manufacturer of electronics and furniture, which was listed on the Helsinki Exchanges in 1997.
In 2000, a subsidiary Incap Electronics Estonia OÜ was established in Kuressaare, Estonia, continuing the operations of an electronics factory acquired from Altron OÜ.
Incap established a sales office in 2006 in Delhi, India and the following year the company already had a subsidiary Incap Contract Manufacturing Pvt. Ltd. in Bangalore. Soon after this Incap acquired the contract manufacturing unit of TVS Electronics Ltd. located in Tumkur and the operations were transferred over to Incap as from 1 June 2007.
In 2011, Incap established its own purchasing office in Hong Kong, near the leading material and component sources.
During the years Incap has streamlined its operations, and the production in Finland was divested or transferred to Incap’s factories in Estonia and India. Accordingly, the company has its strategic focus solely on electronic manufacturing services.
In 2020, Incap acquired 100% ownership of AWS Electronics Group. AWS Electronics Group is an electronic manufacturing services (EMS) provider specialized in high complexity services with production facilities in the UK and Slovakia. Through this acquisition, Incap will widen its portfolio into the UK and Central Europe and strengthen its position in geographical areas such as the USA and South-East Asia.
We are an Electronics Manufacturing Services (EMS) company. In EMS marketplace, Incap has a long history and reputation of high quality. This we want to nurture and take even further. Smart utilization of our existing capacity is the main source to cost efficiency and profitability. This also allows us to produce higher volumes without any significant new investment. Today, based on the efficient operational model and the strong financial position, the company is able to consider also M&A as a way to expand the business.
Flexible, Agile and Efficient. That is our orientation and promise to the EMS marketplace. Over the years we have learned that alongside with the core EMS market demand of On Time Delivery, Quality and Cost efficiency, our customers expect their partners to be able to adjust into continuous change. That is how we develop and run our operations.